REGULATION E DISCLOSURE STATEMENT:

YOUR ACCESS DEVICE AND ELECTRONIC FUND TRANSFERS

FIVE STAR CREDIT UNION

 

YOU CANNOT USE ANY OF FIVE STAR’S ELECTRONIC SERVICES TO TRANSFER MONEY INTO OR OUT OF YOUR ACCOUNT UNTIL WE HAVE VALIDATED ITS USE.

 

To validate the system, you must contact our office to obtain your personal identification number (PIN) for any electronic service requiring a PIN. 

 

ACCOUNT ACCESS:  A PIN maybe required to initiate some of the following electronic services, provided the accounts have been authorized for use.  If authorized for such use you may:

  • Request a withdrawal from you Share (savings) Account.

  • Request a withdrawal from any other Savings Accounts, except Christmas Club and IRA Share Accounts.

  • Request an Advance from an Open-End Loan Account. 

  • Transfer funds from an Open-End Loan to your Checking/Share (Savings) Account and vice versa.

  • Transfer funds between your Checking and Share (Savings) Accounts.

  • Make payments to your Loan Accounts from your Checking and/or Share (Savings) Accounts.

  • Make balance inquiries into your Checking and/or Share (Savings) Accounts; inquire on deposits, ATM transactions, cleared checks, inquire on your Loan balances and payment amounts; current and prior year to date interest/dividends paid, and Certificate balances, rates and maturity dates and to request marketing information.

  • Point of Purchase

  • Truncated checks presented electronically.

  • Fees for re-presented checks.

LIMITATION ON FREQUENCY OF TRANSFERS:   For security reasons, there are limits on the number of transfers you can make using our system.

 

LIMITATION OF DOLLAR AMOUNTS OF TRANSFER:  Your “Sterling Fund” a money market account, is limited to a minimum of $250.00 on withdrawals or transfers.

 

BUSINESS DAYS:  Our business days are Monday through Friday.  Holidays are not included.  Of course, any of FIVE STAR’S ELECTRONIC SERVICES are open at times other than the business day of our Credit Union.

 

SUMMARY OF YOUR LIABILITY FOR UNAUTHORIZED TRANSFERS:  Tell us at ONCE if you believe your Card or any access code has been lost or stolen.  Telephoning is the best way of keeping your possible losses down.  If you tell us within two (2) business days, you can lose not more than $0 if someone uses your Card or access code without your permission.  If you do not tell us within two (2) business days after you learn of the loss or theft of your Card or access code, and we can prove that we could have stopped someone from using your Card or access code without your permission if you had told us, you could lose as much as $50. 

 

Also, if your statement shows transfers that you did not make, tell us at once.  If you do not tell us within sixty (60) days after the statement was mailed to you, you may not get back any money lost after the sixty (60) days if we can prove that we could have stopped someone from making the transfers if you had told us in time.  If a good reason (such as hospital stay) kept you from telling us, we will extend the time periods.  If you believe your Card or access code has been lost or stolen or that someone has transferred or may transfer money from your account without your permission call (334) 793-7714 or (888) 619-1711 or write to us at FIVE STAR CREDIT UNION, Post Office Box 2028, Dothan, Alabama 36302.

 

SERVICE CHARGES:   Currently, there is no service charge for any of FIVE STAR’S ELECTRONIC SERVICES which enables you to make certain electronic fund transfers.  However, each account affected by the transaction use  of FIVE STAR’S ELECTRONIC SERVICES will be subject to the regular service charge imposed for that specific account. 

 

FSCU Form  (03/01/2006)