For those members that are looking to skip a payment during the holidays, the Skip a Payment Program is back. Eligible members should have received a letter from Five Star in the mail outlining the program and the steps to skip a payment. If you did not receive a letter, call 888.619.1711 and push option 7.
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If you are using a screen reader, or other assistive devices or technology, and you are having problems using this website, please call 888-619-1711 (option 7). Every product or service that is listed on the website can be accessed or purchased at one of our physical locations or via the phone through the Five Star Member Care Center.
