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Welcome Five Star Members
Welcome to YOURFive Star Credit Union Homepage. We are glad you are here. We strive to offer our members the best loan rates and the best return on your hard earned savings. After all..., as a shareholder member, you are an owner. We are truly YOURcredit union and we are here for you.
If you are not yet a member and just visiting our site, you are missing out on a lot of benefits like our free checking with interest (dividends), and our great savings and loan rates. Call us toll free at 888-619-1711 (option 5 for member services) or stop by any of our offices and find out why our members say... "Happiness is a Five Star account!"
We have an opening for a Member Service Representative (Teller) at our Dothan AL North Foster Street branch.
More information and an online application is available under "About Us/Careers" on above navigation tabs.
The mobile deposit problem with Apple iphones has been corrected. Our apologies.
REMINDER: Effective April 1 our checking and savings account interest (dividends) you earn are based on the following:
Have 10 transactions (deposits, withdrawals, checks cleared, debit card purchases, transfers) in your FSCU checking to qualify for higher interest in both checking and savings. If you do that, for each of the following you also earn 0.25% Annual Percentage Yield (APY) additional dividends on your FSCU savings:
1) Sign up for e-statements.
2) Have direct deposit of pay or retirement to checking.
3) Have $500 or more in combined purchases in the month using your FSCU debit and/or credit card.
4) Have a Loan with FSCU for more than $1,000 balance (excludes most mortgages and all share (or CD) secured loans but includes credit card balances at end of month).
See "Products & Services/Savings & Checking" or visit or call us for more details.
Our Rewards Visa Credit Cards can pay an average of between 1% and 2% back to you for your purchases you would make anyway. These points can be used for free or discounted travel, for free merchandise or for gift cards or even cash back. One member recently cashed in points for $400.00 in cash back, another for $200.00 in gasolene gift cards. Call 1-888-619-1711 (option 2) and apply today.
Did You Know...?
When businesses like Home Depot, Target, TJ Maxx and others have data breaches and the debit or credit card information of their customers is accessed by hackers, it can sometimes affect some of our members who may have been customers at those stores. These hacks obtain information on the retailer’s systems, not on FSCU’s systems.
We want to assure you that FSCU has very sophisticated fraud protection safeguards that monitor any suspicious activity on all our members' FSCU debit or credit cards and we will contact you if such activity is discovered. Be aware of scams that ask you for your card information on your phone or email however. We will NOT ask you for card or account information if we contact you. We already know those things.
We also have very strict internal safeguards to protect our internal member data.
However, you can never be too safe or too careful, so we urge our members to always be vigilant and check your debit and credit card statements each month to be sure no unusual charges occur.
To be clear - FSCU has been and remains a safe and secure place for all your financial transactions.
------------------------------- Among their hundreds of calls taken each day from members, our Member Care Center gets about a dozen calls a day from members wanting:
1) Our routing # which is 261272046 which is used for setting up direct deposits or ordering new checks. This number can also be found at the bottom of your checks next to your account number.
2) A phone # to call to activate a debit or credit card or to set or change your debit/ATM card PIN or to dispute a credit card charge - Call 855-847-2023.
3) To report suspected fraud on your credit card (and so you can recognize an incoming call from our Fraud prevention number) the phone number isl - 844-847-2511.
--------------------------- ONGOING SCAM ALERT: Once again, many people in the U.S. (including some FSCU members) are receiving phone calls or texts saying their debit cards have been de-activated and to call a # given or "press a button on their phone" which leads to asking for more information the callers need to steal from you. This is an attempted SCAM and is not from us.
NEVER give out your debit or credit card information to anyone on the phone or online unless you initiate the call and ARE SURE you know who you are dealing with.