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Contact Us

We want to hear from you!

Five Star offers various ways to get in touch. You can email, phone, text, or message us. Let us know what we can do to better serve your needs.

How Can We Help?

Fill out the contact form below and we will get back to you as soon as we can.

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Additional Ways to Contact Five Star.

We want to hear from you. Here are some ways to get in touch that might be more convenient.

Five Star Phone Number:

888-619-1711, option 7

In the Five Star app, look for "message" on the front page of the app. Also, in your account menu, click on "attach to a conversation."

Text Five Star at

334-778-7400 for an auto loan
334-778-7401 for a mortgage
334-778-7402 for a manufactured home
334-778-7403 for a business loan

For a lost or stolen Five Star debit or credit card, call 855-847-2023. This number is open 24 hours a day. In the Five Star app, go to your checking account menu, look for "card management," click on your card and click "report card lost/stolen."

Let's Connect

Here's some ways to connect with Five Star and get more out of  your membership.

Engage with Five Star through its social media channels. Like, follow, and subscribe to our various channels. if you have a problem, send us a message on Facebook. We look forward to hearing from you.

Facebook logo.   YouTube logo.   LinkedIn logo.

Find a new career at Five Star Credit Union. We offer great benefits, PTO, sick time, a career path, and lots of internal promotion opportunities. Check out the open jobs and join a fun, progressive team.

Find Your Job

The Five Star Credit Union Foundation was formed in 2020 to provide opportunities for students to further their  education. In two years, the foundation has provided $80,000 in scholarships to help more than 25 students go to college tuition free their freshman year. Learn more about the foundation below. 

Five Star Credit Union Foundation

Five Star is partnering with Dollar For, a national non-profit, to help patients reduce or eliminate their hospital bills. Members have access to a questionnaire to asses their eligibility. Dollar For will work with members throughout the entire process.

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