If this is your first-time logging into Online Banking, here's what to expect:
- Change your Password - Change your password making note of the instructions that appear at the top of the screen.
- Choose a Personal Watermark Icon - This icon is a security feature that allows you to tell if the session is compromised. It should be the same EVERY time you login.
- Answer 3 Security Challenge Questions - These security questions are used to verify your identity when suspicious activity occurs on your account. If something is suspicious, you will be prompted to answer one of these questions. If you answer it wrong 3 times, you will have to call our call center at 888-619-1711 during normal business hours to have yourself unblocked.
- Enter/Update Email Address on File -These steps are necessary to help us maintain a high level of security on our online banking products.
After you complete the first-time login process, you will arrive on the Accounts summary page.
**Once you get to the Accounts summary page in Online Banking, be sure you remember to set your password reset questions under the "Settings" menu so you can utilize the password reset feature if needed.
Some internet browsers may save user names and passwords. This will automatically complete any login for you and may allow people at your computer to use your logins without knowing your passwords. For your security, please review your internet browser's "Help" section, or contact their Customer Support, to see if this option is available and how to turn it off.