Five Star Credit Union

Contact Us

 

MEMBER SERVICES (Live Call Center)

Our full-service Call Center is available from 8:00am - 5:00pm CST to answer any questions regarding your current accounts, or to assist you in any other ways possible.

Toll-Free: 888-619-1711

In Dothan, AL:
793-7714


After dialing either number above you will be prompted to choose

Option 2 for Loans  (it will then ask if you are calling about a personal loan, a business loan or a morgage loan)

Option 3 for the Collections Department


Option 5 for Member Services

"O" for a live operator


LOST OR STOLEN DEBIT/ATM CARD OR CREDIT CARD or trouble using either?
Report them immediately 24/7 (toll free) to:

Credit Card             800-449-7728
Debit/ATM Card     888-912-7877

 


PHONELINK 24/7 (Automated)

Access your Five Star Accounts by phone, 24-hours-a-day. Obtain information about account balances, deposits, checks cleared, interest paid, or transfer funds from one account to another. Call or visit a Member Service Representative for a PIN, which is required to access this service or you can use your ATM card PIN if you prefer.

Outside Dothan, AL:
800-995-STAR (7827)

In Dothan, AL:
836-2050

 


MAIL

 

Five Star Credit Union
411 North Foster St
PO Box 2028
Dothan, AL  36302

 

 


E-MAIL

E-mail Five Star Credit Union at: MemberCareCenter@FiveStarCU.com

This email is not encrypted and will be sent through your computer's normal email. If you are sending confidential information you can send an encrypted, secure email within our online banking  system. Log in at upper right corner of any page to access online banking.






 

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