Five Star Credit Union

Contact Us

 

MEMBER SERVICES (Live Call Center)

Our full-service Call Center is available from 7:30am - 5:00pm CST to answer any questions regarding your current accounts, or to assist you.

Toll-Free: 888-619-1711

In Dothan: 793-7714

Pertinent prompts include:

  • Option 2 for Loans (you will be prompted to personal loan, business loan, or mortgage loan)
  • Option 3 for the Collections Department
  • Option 5 for Member Services
  • "O" for a live operator

FOR A LOST OR STOLEN DEBIT/ATM CARD, CREDIT CARD, or trouble using either?
Report them immediately 24/7 (toll free) to:
 855-847-2023


PHONELINK 24/7 (Automated)

Access your Five Star accounts by phone, 24-hours-a-day. Obtain information about account balances, deposits, cleared checks, interest paid, or transfer funds between accounts. Call or visit a Member Service Representative for a PIN, which is required to access this service or you can use your ATM card PIN if you prefer.

Outside Dothan: 800-995-STAR (7827)

In Dothan: 836-2050


MAIL

 Five Star Credit Union

411 North Foster St
P.O. Box 2028
Dothan, AL  36302

E-MAIL

E-mail Five Star Credit Union at: MemberCareCenter@FiveStarCU.com

This email is not encrypted and will be sent through your normal email. If you are sending confidential information, you can send an encrypted, secure email within our online banking  system. Log in at the upper left corner of any page to access online banking.

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